

The New Deal for Consumers is an overhaul of consumer law, giving it more teeth against non-compliant businesses, and bringing EU legislation (some of which was passed in the 90s) up to date for our modern, digital markets.
One of the most significant changes brought by the Consumer Omnibus Directive is the introduction of "GDPR-inspired" fines, meaning that national regulators may impose fines of not less than 4% of a trader's annual turnover (in the affected EU Member State(s)) in the event of 'widespread' consumer law infringements. This, combined with the proposed collective action enforcement mechanism, means that consumer law compliance is set to become a board level issue.
Going forward companies should be looking to achieve compliance by design for new products and services, and should start to review compliance for existing products and services now – to avoid scrambling to achieve compliance in advance of the deadline as was often the case with GDPR.
A government consultation is proposing an overhaul of UK consumer and competition law policy.
The New Deal for Consumers introduces new legislation designed to protect consumers from receiving goods which are of an inferior...
As the 'New Deal for Consumers' navigates the EU's legislative process, what is the progress so far, what prompted the...
It's time to start planning for the reforms that are introducing 'GDPR level' fines for breaches of consumer law –...
The New Deal for Consumer introduces new transparency obligations for businesses, including a requirement to disclose their search ranking criteria...
The EU has now published its long-awaited draft proposal to create a means for EU consumers to get compensation through...
Consumer-facing businesses need to focus on compliance as the 'New Deal for Consumers' Omnibus Directive is rolled out and regulators...
As we look forward to 2019, what has been driving the agenda over the past 12 months? Which issues will...
In an Opinion published on 5 October 2018, the European Data Protection Supervisor has raised concerns and made some significant...
A government consultation is proposing an overhaul of UK consumer and competition law policy.
The New Deal for Consumers introduces new legislation designed to protect consumers from receiving goods which are of an inferior...
As the 'New Deal for Consumers' navigates the EU's legislative process, what is the progress so far, what prompted the...
It's time to start planning for the reforms that are introducing 'GDPR level' fines for breaches of consumer law –...
The New Deal for Consumer introduces new transparency obligations for businesses, including a requirement to disclose their search ranking criteria...
The EU has now published its long-awaited draft proposal to create a means for EU consumers to get compensation through...
Consumer-facing businesses need to focus on compliance as the 'New Deal for Consumers' Omnibus Directive is rolled out and regulators...
As we look forward to 2019, what has been driving the agenda over the past 12 months? Which issues will...
In an Opinion published on 5 October 2018, the European Data Protection Supervisor has raised concerns and made some significant...