Digitalisation highlights the case for IT and data outsourcing

As technology advances, data proliferates and the complexities of a digitalised work place and economy put increasing demands on businesses, the case for outsourcing has never been more compelling.  

The pandemic has further fuelled this progress. The ascent of the remote working place and digital business interaction and transactions to the mainstream is one of the defining outcomes of the Covid-19 crisis – with outsource providers among the winners to emerge from the pandemic.

Keeping up with rapidly changing technology remains a major task for businesses. The logic of outsourcing of IT and data requirements is that it frees up businesses and capital to focus on other parts of their activity.  

Benefits of scale
For those that wish to concentrate on their core business, outsourcing IT hardware and software to a provider offers that capacity – and opens up access to the benefits of scale enjoyed by providers. Outsourcing the running of an area of technology undergoing rapid change to external experts can help businesses keep up with digitalisation. It is also a highly effective way to move a business to the Cloud, allowing for leaner, faster and more agile IT and data strategies, as well as refreshing technology and "leapfrogging" advances that can turn tomorrow's solutions rapidly into yesterday's.

Finding the right mix between onshore, nearshore and offshore outsourcing and between various providers – including Cloud – can be a challenge. But, outsourcing offers a way for businesses to scale up capabilities fast: for example, connecting employees via a VPN tunnel from their home offices means a business might as well connect a service provider in Asia via the same secure VPN. 

For those that cannot find and hire enough IT expertise locally, outsourcing gives access to a global market and knowhow. Osborne Clarke assists both buyers and sellers of outsourcing services, like ZF Friedrichshafen, Fresenius along with  other well-known suppliers of outsourcing services.

International approach 
Amid this rapidly evolving business technology environment, our experts can offer support on all aspects of offshoring and nearshoring, procurements and collaborations. Our IT, corporate, competition, HR, tax and procurement experts and broad sector coverage is strengthened by a truly international approach to outsourcing with experts in Europe, the US and Asia.

The logic of outsourcing of IT and data requirements is that it frees up businesses and capital to focus on other parts of their activity."




Assisted in outsourcing of R&D centre and work for Alcatel Lucent.

Synergy Insurance Services

Advised on an outsourced applications development and management project for software to manage insurance claims and business processes, and related BPO arrangements

Equitas Insurance Services

Advised on the outsourcing of: desktop IT services and support;back-office and data-centre services; and building and facilities services, including ITT and provider selection support


Advised on Edotech's appointment by Barclays as an outsourced supplier of customer statement printing and distribution

Capita Symonds Life and Pensions

Advised on BPO services supplied to a major life and pensions service provider

Anacomp Inc.

Advised on numerous document management, storage and retrieval BPO deals for high-street banks