Retail LAB x eCommerce Forum | Scroll, Click, Comply

Our final Retail LAB session of 2025 is a special edition in collaboration with the eCommerce Forum, focused on the legal and business issues impacting your eCommerce operations. With a raft of regulations in the pipeline, and transformational technologies becoming mainstream, in-house legal teams need to consider the business impact.

What you'll learn:

• Consumer law spotlight: How you need to respond to the new UK Digital Markets, Competition and Consumers Act, with a focus on subscription models, invitations to purchase and consumer reviews.
• Mitigating risk in your tech partnerships: How to proactively manage your existing supplier contracts in order to reduce risk and factors to consider when disputes arise.
• Why Agentic AI governance can't wait: How Agentic AI is set to transform the eCommerce experience, and the building blocks and governance you need to be putting in place now. 

As part of our speaker line up, we are delighted to be joined by a special guest speaker Cliff Evans, Head of Technology Practice Europe, Financial Services at Capgemini and John Buyers, who leads Osborne Clarke's international AI team. Our expert speakers will highlight how Agentic AI is set to transform the eCommerce experience, and the building blocks and governance you need to be putting in place now.

Our session will include a networking lunch following presentations.

Spaces for this event are limited, so please register your interest using the button below and we will confirm availability.