Laurann is a Legal Operations and Technology Manager at Osborne Clarke, where she initiated and leads the Legal Ops practice for the Brussels Office. She develops operational and Legal Tech strategies aligned with firm-wide priorities and business goals.
She has supported the implementation of Generative AI across five jurisdictions, defining high-impact use cases and leading change management strategies to ensure adoption and positive ROI. She conducts internal audits and maps processes across all business units to identify workflow bottlenecks, implementing solutions to automate manual processes and reduce inefficiencies.
Laurann partners with legal teams to win new mandates by designing bespoke digital solutions, such as assets and contracts management hubs and knowledge platforms, directly enhancing client experience.
Laurann holds an LL.M. from Maastricht University, specialising in International and European Law and Market Integration, and completed a Data Science Bootcamp at IronHack, where she received the Vinted/IronHack scholarship to promote the impact of women in Tech.
I'm passionate about driving adoption of Generative AI and ensuring legal teams see real, measurable value from technology. I believe in creating efficient, user-centred solutions that transform how legal services are delivered and improve the experience for both colleagues and clients.
Generative AI Implementation Project
Led the implementation of Generative AI across five jurisdictions, defining high-impact use cases and achieving positive ROI through strategic change management.
Client Digital Solutions
Designed bespoke assets and contracts management hubs and knowledge platforms for clients, directly enhancing client experience and supporting new mandate wins.
Legal Ops Practice Launch
Initiated and built the Legal Ops practice in Belgium and the Netherlands, developing operational and tech roadmaps aligned with firm-wide business goals.
