AI Operations Coordinator
Job Details
Description
AI is changing how law gets done, and at OC you'll be at the centre of it. This role is in the engine room of the firm's International AI programme. You'll keep the AI Management Board and its Business, Tech and Risk & Compliance streams moving from discussion to delivery, turning decisions into action and making sure momentum never stalls between meetings.
You'll be part of the firm's front door for all things AI: owning the AI mailbox, fielding enquiries from colleagues and clients, spotting patterns and routing requests to the right people fast. You'll run the reviews that decide which AI products and projects get the green light, and you'll help win and keep client trust by leading our responses to AI due diligence questionnaires and engagement requirements.
And you'll help build something of our own. OC-GPT is the firm's in-house AI platform, and you'll facilitate (and, when needed, project manage) its continuous evolution, working with lawyers, technologists and risk specialists to make it smarter, safer and more useful with every release.
If you thrive on bringing structure to fast-moving work, connecting people across disciplines, and watching ideas become tools people actually use, this is the seat to be in.
Key role responsibilities
AIMB / Streams facilitation:
Key responsibilities to support the activities of the AIMB and its related stream groups will include the following:
Define/share agenda for regular meetings.
Creation of meeting packs.
Organisation and facilitation of meetings, including some in-person sessions in other European offices from time to time.
Running those sessions, driving conversation and input whilst maintaining focus on busy agendas.
Note-taking and documentation of minutes.
Facilitation of actions and identifying and sharing updates from action owners.
Point of contact (PoC) / facilitation of communications, requests and enquiries:
Ownership of the main 'formal' source of requests and enquiries relating to AI – the AI mailbox. This includes acting as the main PoC for the IT Services, Risk & Compliance and other areas of the firm when they make enquiries relating to AI. Fielding requests to the appropriate audience and ensuring messages are received and tracking responses/follow-on actions
Facilitating the review of product and new AI project requests, through working with the appropriate SMEs to seek approval (or rejection) to proceed
AI Client DDQ/engagement facilitation: work with SMEs to review and answer client/industry questionnaires including client DDQs (Due-diligence questionnaires).
OCT-GPT:
- Managing and supporting the quarterly release cycle of enhancements and updates to OC's AI solution, OC-GPT. This includes working closely with the IT Software Engineering Team (ITSE).
Person specification
You will be an experienced facilitator/coordinator with strong interpersonal and communication skills. Some experience or exposure to project management activities and/or PA-related experience would be of benefit (but not essential).
A candidate's experience and skill set should include:
Strong organisation skills, with experience of coordinating and facilitating meetings with senior (C-suite-level) stakeholders, and managing the outputs of those meetings (minutes / actions / communications).
Excellent written and verbal communication, allied with proven stakeholder management skills and the ability to adjust style and approach for different audiences.
The ability to build strong relationships with a wide group of stakeholders (both in the UK and internationally) and to collaborate effectively.
Persuasive, encouraging and motivating with strong interpersonal skills.
Interest and curiosity about AI technology, particularly its development and impact on the legal industry.
Ability to work autonomously and on own initiative.
Other key elements
- Line Manager: International AI Business Partner
- Other key relationships: The AI Management Board, Chief Transformation & Technology Officer; Chief Innovation Officer, Senior Partners in the UK and other jurisdictions, Head of Portfolio & Delivery; Head of Change Management; Director of Change & Transformation; Director of ITS, ITS Leadership Team, project sub-committees, external consultants, national business COOs, key business stakeholders across Practice Groups / business services
- Location: This is an international role based in Brussels, with international travel expected as required
- Hours of work: Full-time, permanent position (38 hours/week)
- Common Business Services responsibilities: Provide professional support to OC and Business Services so that our clients receive consistently excellent services. Promote a culture of mutual understanding through effective communication across the OC business as a whole.
