Regulatory and compliance

Product regulation and consumer protection

As leading product regulation and consumer protection advisers, we are here to help maximise success in bringing products to market, advising on safety, legal and regulatory issues at all stages of a product’s journey and on all interactions with consumers. From the very start of a venture or product launch, we can help monetise your ideas and build successful businesses whilst remaining compliant. And, if things go wrong, we work hard to recover losses and mitigate risk and protect your reputation, with crisis management support geared to the latest product regulation and consumer protection issues.

From advice on research and development, production requirements, import and export obligations, and advertising and marketing issues, right through to consumer and product liability claims, recalls and withdrawals, our team of experts is always on hand to help.

Experience


Broadband provider

Advised and managed a major product recall of 600,000 power supply units for a leading broadband provider, together with handling follow-on litigation against the Chinese supplier.

Leading manufacturer of action cameras

Advised on the global launch of a drone product, which included project management of obtaining advice on consumer drone laws, in over 45 jurisdictions, and producing a global view on drone law.

International media business

Advised and managed a high profile recall of 500,000 promotional electrical consumer goods for a major newspaper, together with managing reputational issues, consumer communications and follow-on consumer claims.

Household name furniture manufacturer and retailer

Successfully defended a leading bed manufacturer in a CMA investigation for alleged breaches of consumer protection legislation.

Leading food manufacturer

Advised a leading infant and follow-on formula manufacturer on regulatory and compliance issues regarding consumer interaction, marketing and sales.

Children’s technology manufacturer

Defending a leading children's electronic toy manufacturer following a major cyber-attack in an ICO investigation.

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